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FAQ Support

In our FAQ area, we have compiled a list of frequently asked questions to help answer any concerns or inquiries you may have about NattyTech and our services.

Tutorial Videos

Our tutorial videos cover a range of topics, from setting up your account to managing your files and using our advanced artificial intelligence features.

Technical Support

In addition to our comprehensive FAQ section, our support team is available via phone, chat or email to assist you with any questions or concerns you may have.

Frequently Asked Questions

We've compiled a list of answers to common questions.

A cyber security breach is an incident where an unauthorized party gains access to sensitive or confidential information of a company or individual, often resulting in data theft, privacy violations, or financial loss.

 

Cyber forensics is the process of investigating and analyzing digital evidence in order to identify the source of a cyber attack, gather evidence for legal action, and mitigate future risks.

 

Predictive analytics is the use of data, statistical algorithms, and machine learning techniques to identify patterns and make predictions about future events or behaviors.

 

Predictive analytics for cyber threats involves using data and machine learning to analyze past cyber attacks and predict future ones, allowing organizations to proactively defend against potential breaches.

 

NattyTech is a woman-owned cybersecurity company that provides secure and affordable cloud storage solutions with user-friendly mobile apps and flexible plans.

NattyTech is unique because it is a woman-owned cybersecurity company that is dedicated to providing affordable but secure cloud storage solutions that incorporate advanced artificial intelligence to mitigate cyber attack.

NattyTech offers flexible plans that fit any budget, which can be customized based on the amount of storage space needed, the number of users, and additional features.

Yes, NattyTech offers user-friendly mobile apps that make it easy for clients to access their cloud storage from anywhere.

Yes, NattyTech offers customer support to assist clients with any issues or concerns they may have.

Yes, with NattyTech’s flexible plans, multiple users can access the same cloud storage account with different permission levels.

While no cybersecurity solution can protect against all possible threats, NattyTech’s advanced artificial intelligence features can detect and prevent many potential threats.

While no cybersecurity solution can protect against all possible threats, NattyTech’s advanced artificial intelligence features can detect and prevent many potential threats.

To cancel your NattyTech subscription, first log in to your account via the dashboard.. Click on your avatar to bring up the menu and select “Billing.” In the new window, click the “Cancel plan” button on the left-hand side. Your subscription will be cancelled and future payments will be stopped. Your account will remain on the paid plan until the renewal date, after which you will be downgraded to the free plan.

At NattyTech, we want you to feel completely satisfied with our services, which is why we offer a full refund within 14 days of the original purchase – no questions asked. To request a refund, simply open a support ticket, and one of our team members will issue the refund promptly. Please note that we are unable to process cryptocurrency refunds due to the nature of the payment.

Cloud storage

This tutorial provides a step-by-step process of signing up for NattyTech Cloud storage service and highlights the various tools integrated within the platform.

File Sharing

This video tutorial provides a walk-through of the step-by-step process of utilizing the file sharing functionality offered by NattyTech Cloud storage service.

Workspaces

This video tutorial showcases the step-by-step process of utilizing the collaborative workspace feature provided by NattyTech Cloud storage service.

Can’t find what you need? our responsive and reliable technical support is here to help.

Submit a Support Ticket

If you are experiencing any issues with our services, please submit a support ticket to the NattyTech team. .

Download the Cloud Storage App